Namezero

Dear NameZero Customer,

As you may be aware, NameZero previously used Network Solutions, Inc. as our domain registration partner. This means that, while NameZero provided you with the registration of your domain and any URL and e-mail forwarding, web hosting or e-mail services you use, Network Solutions, Inc. is listed as your registrar. Several months ago, however, we obtained our own ICANN accreditation in order to provide our end-users better services, support, and prices. Note: This only applies to domains registered with NameZero that are showing Network Solutions, Inc. as the registrar. Not sure if this applies to you? Use the form below to find out.

We are encouraging you to renew/transfer your domain(s) with NameZero in order to allow us to continue to provide you the services and features you've come to appreciate. If you intend to keep these services, it is imperative that you do so as soon as possible.

As an added incentive for you to begin the renewal/transfer process to NameZero.com, we're lowering our already discounted price for a limited time to a special low price of $9.95! This will add one year to the term of your domain registration. Simply login to your account using the form on the right to begin this simple transfer process:

1. Click on the domain you wish to transfer/renew.

2. On the next screen, in the section labeled, Domain Renewals, click the Renew link to the right of the expiration date.

3. Click the Continue button on the next screen.

4. Enter the coupon code, NZPROMO995, and click the Recalculate Total button.

5. Fill in your billing information, check the acceptance box after reading the registration agreement and click the Submit Renewal button.

In most cases, the renewal/transfer authorization request from Network Solutions will be sent to contact@yourdomain.com (with"yourdomain.com"being the domain you are attempting to transfer/renew). It is imperative that, if you have this e-mail alias set-up, it is forwarding to an existing e-mail account that you have access to. If you do not, the renewal/transfer will not be confirmed and will fail. We do suggest that you allow a full 10 days for this process to complete. If you wait until the last minute to renew your domain name you will jeopardize the transfer and may be forced to pay a higher renewal rate through Network Solutions, Inc. Please be sure to renew your domain as soon as possible.

REASONS TO RENEW/TRANSFER YOUR DOMAIN WITH NAMEZERO.COM -

Price:
NameZero renewal price - $9.95 per year (Limited time only!)
Cost to renew with Network Solutions - $35.00 per year

Services:
Free URL forwarding
Free e-mail forwarding
Free domain parking
E-mail (Webmail) will continue to function
Hosting (SiteBuilder) will continue to function

Support:
24-hour e-mail response turn-around time
Live chat (available soon)

FREQUENTLY ASKED QUESTIONS
Q. What does the transfer/renewal fee cover?
Q. Why do I have to transfer my domain name? I thought you were my registrar.
Q. I received an e-mail from Network Solutions asking me to confirm a transfer to NamesDirect.com. Who is NamesDirect.com, I thought I was transferring to NameZero?
Q. The transfer/renewal authorization page that I go to after receiving the Network Solutions authorization e-mail says that, by transferring out of Network Solutions, I will lose services, such as e-mail, for my domain. Is this true?
Q. What happens if I do not transfer my domain name?

Q. What does the transfer/renewal fee cover?
A.The renewal/transfer fee will add one year to the term of your domain registration. This means that, not only will you be ensuring that your NameZero.com domain services continue to function, but you will extend the length of your domain registration as well.

Q. Why do I have to transfer my domain name? I thought you were my registrar.
A.Your domain was initially purchased through NameZero when we had a reseller partnership with Network Solutions, Inc. We have since obtained our own ICANN accreditation and no longer have the ability to renew domain names through our wholesale agreement with Network Solutions, Inc. In order to renew your domain we need to transfer the registration to NameZero officially

Q. I received an e-mail from Network Solutions asking me to confirm a transfer to NamesDirect.com. Who is NamesDirect.com, I thought I was transferring to NameZero?
A.NamesDirect.com and NameZero.com are sister companies owned by the same parent company, CAS Holdings, Inc. We are using NamesDirect.com's accreditation in addition to our own in order to process your renewal/transfer requests in the most expedient manner. Regardless of which accreditation your domain goes through, your domain will be placed in your NameZero account and retain all the NameZero services and pricing you are accustomed to.

Q. The transfer/renewal authorization page that I go to after receiving the Network Solutions authorization e-mail says that, by transferring out of Network Solutions, I will lose services, such as e-mail, for my domain. Is this true?
A. No. This is simply a standard message used by Network Solutions (and most other registrars) to alert customers to the fact that services could be lost once transferring their domain. In your case, however, NameZero.com, not Network Solutions, provides your services so staying with Network Solutions is actually what may cause your services to stop working.

Q. What happens if I do not transfer my domain name?
A.Your domain will still continue to function normally. In the near future, however, your NameZero.com services such as Webmail, SiteBuilder, and URL and e-mail forwarding may no longer function. As we continue to improve, and make changes to, our system, we will have no control over the nameservers associated with your account. These can currently only be managed from within your Network Solutions account. Also, if your domain expires, you will be subject to Network Solution's much higher annual renewal rate (currently $35 per year) to maintain the registration of your domain.